Product 158079
Mustela

Product 158079

Available at relaunch
£11.93 £11.22 6% Saving
£2.24/100 ml
Tax included. Shipping calculated at checkout.
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Available at relaunch

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The Story

BABY-CHILD mild shampoo 500 ml

At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.

Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.

About Mustela

Mustela: Pioneers of Gentle Baby Skincare

Provenance: France

Founded in France over 70 years ago, Mustela has established itself as a trusted leader in baby skincare, offering products specifically formulated for babies' delicate skin. At the heart of Mustela's philosophy lies a commitment to safety, efficacy, and naturalness, prioritizing ingredients of natural origin. The brand's hero product, Mustela Hydra Bébé Body Lotion, has become synonymous with gentle and effective skincare for infants. This iconic lotion embodies the brand's dedication to dermatological expertise and parental trust, making it a staple in households worldwide. Mustela's enduring success is not just in its products but in its ability to provide peace of mind to parents seeking the safest skincare solutions for their children.

FAQs

No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.

Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.

Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.

You can reach our customer service team through our Contact Us page, by email at contact@elliejules.com, or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.

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